Handy Business Help

Pet Businesses can benefit from the wisdom of their peers. This section for members only includes practical tips and hints on how to manage complaints with grace and dignity; how to recoup money or goods that you are owed without resorting to expensive litigation, and other practical and useful tips.

If you are not yet a member, CLICK HERE to join!

Got an idea for things that should be included in this section? Just contact Pets Australia by emailing petsaustralia@petsaustralia.org, or phone 02 8214 8653 and talk to our friendly staff.

- Managing the Legal or “Settlement” Side of Complaints

- Pay and Conditions for Boarding Kennel Staff and Grooming Salon Employees

- Do’s and Don’ts of Pet Websites

- Zoonoses – Important Information for Staff and Employers

- How to Manage Complaints Without Tears

- New Employee Induction Checklist

- Does Someone Owe You Money?

- Tax Opportunities for Small Pet Businesses

- Do you have a Digital Certificate?