Client Handouts – adding value to your client relationship by improving your credibility

12 Health Reasons To Own A Pet

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This is a lovely general handout to use for Fairs, Fetes, Expos, when you sell a puppy or kitten,  and any time you need to support pet ownership. With Dog & cat ownership dropping on a per capita basis, it’s time to support those who are supporting you.

Time to End Breed Specific Legislation (BSL)

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With innocent, healthy and behaviorally normal dogs being euthanased by law in Victoria becuase they “might look like a Put Bull” and other states thinking about it, it’s time to educate ALL Australians on the fact that laws don’t work and science can prove it.  while it’s NOT a client handout, we’ve also attached the Pets Australia members operational plan in relation to BSL just to keep them together.

This Business Does Not Support Puppy Farms

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This pair of poster and client education sheet is designed to get past the populist and ill defined ‘puppy farm’ terminology used by activists and to get real and valuable information on the real issue.

Pets Die In Hot Cars!

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This single page handout contains enough gory trivia on heat and cars to keep any client interested – and perhaps learn a little in the process. A good handout for those first hot days in spring….

Getting Your Pet Safely Though Hot Weather

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A short handout with practical things to do to get your pet through hot periods safely

This double sided handout provides 12 simple steps to dealing with the loss of a pet – your own or someone you love’s. 

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Why This Business Requires a Vaccination Certificate

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A really useful reminder for your clients about why you care for them – without you having to be the ‘bad guy’!

Common Pet Poisonings

An Excellent handout for the Easter and Christmas periods, this short update will provide your clients with a concise ‘what they need to know’ on foods and plants that can put their pet in hospital – or worse.

Feeding Your Dog & Cat

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A good “Starter” handout for those with questions about feeding for both dogs & cats

1. Paralysis Ticks in Dogs, Cats, Birds & Reptiles

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These nasty little critters can affect dogs, cats and sometimes birds, pocket pets and reptiles too! Use these client handouts to help your clients learn about these nasties in easy-to-read, small “bites” of information that will make your business look professional as well. LOGON NOW and click on the BLUE heading below for a printer friendly version.

2. Parvovirus – The Tiny, Travelling Killer!

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This totally evil virus is on the comeback, and just one dog breaking with ‘parvo’ in your business can result in months of anguish, cleaning and disinfecting, and worries about new cases. Keep your clients wanting to vaccinate for parvo with this handout.

3. Rabbits & Coccidiosis – Critical Information For Owners And Pet Shops

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Coccidiosis is a common and deadly disease in rabbits. Give your clients the “heads up” with this concise and informative handout

4. Rat Bite Fever – A Must For Rat & Mouse Owners!

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Show your clients you care for them as well as their pets with this useful handout

 The Puppy Package – a package of easy to read information that you can give to clients with new puppies to help them understand what it means to be a good dog owner. 

1. Understanding Dog Vaccination

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With all the fuss in the media, vaccination rates are falling and distemper and parvovirus are re-emerging. Educate your clients with all the cute pictures and simple language.

2. Understanding Canine Cough

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Canine Cough is the most common disease of dogs – and it’s associated with any place that dogs get together – not just boarding kennels. Help your clients understand!

3. Understanding Dog Worms And Worming

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Lots of gory pictures of dog worms should help remind puppy owners in particular of the importance of worming!

4. Understanding Dog Grooming

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The one time when a client will really listen is when they have a new puppy. Use this friendly client handout to give them a great start to a future of good coat care.

5.  Ten Great Reasons to Give Your Pet The Gift of Desexing

Take a new fresh look at desexing with a focus on the health of the pet, not just on the “too many puppies” community. A new spin on an old story to keep your clients interested. For those who need a little reassurance about desexing, to the “conscientious objector” and the uneducated, these 10 great reasons to desex your dog will take the argument about “personal choice” to a whole new health level and provide new perspectives to even seasoned dog owners.

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1. Socialising Your Kitten

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2. Understanding Cat Vaccination

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With current vaccination rates dropping, and constant disease challenge from unowned and semi-owned cats, it’s critical that kitten owners know and understand the importance of vacciation, and how it works.

3. Care For Your Cat’s Coat

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Ragdolls, Maine Coons, Persians and all long and medium haired cats – most owners don’t understand that cat’s only groom the topcoat, with problems of matting, felting and hairballs. This handy handout will solve these issues!

4. Cats and Pregnancy – Toxoplasma, Jealousy, and Suffocation!

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 The second most common cause of surrender, fears about cats and pregnancy or issues when the baby is born are the commonest concerns of new parents. Use this handout to reassure owners, particularly about Toxoplasma. It can even be given to doctors to discuss the issue!

1. Grooming Policies – Minimum Industry Standards

[Content protected for Pet Industry Business members only]Solve your frustration over client behaviour with this handy set of industry policies that make you the good guy and gets the message clearly through to clients.

2. Colouring and Creative Grooming For Pets – Artistry, Cruelty or Fun?

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Scotch those ill-informed activists who shout that creative grooming is ‘cruel’ with this well informed and brighly coloured handout!

3. Overwintering Your Dog’s Coat – Getting Through Winter Without Spring Drama!

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Every spring groomers scream in frustration about dogs with totally matted coats – coats left too long over winter months. Maintaining your relationship with a client is important, even if you want to scream at them! Use this handout and let the words to the talking. Hand it to your clients in AUTUMN to set them up for winter .

4. Ear Plucking in Dogs – The Science Speaks!

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A short education handout on the science behind healthy ears, what we now know about ear plucking and when not to do it. A really good one for when you are trying to remain ‘the good guy’ but still educate your clients!

5. Matted Coat Warning!

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